Real-Time Tracking & Support Delivered by AI

Sprout handles shipment status queries, pickup scheduling and exception management so your operations team can focus on critical escalations.

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Nurture

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Improve

AI-driven booking automation.

Sprout automates shipment bookings by capturing details through guided questions, validating information, and scheduling tasks directly into logistics systems.

  • AI-powered booking forms
  • Personalized shipment details
  • Auto-synced with systems

Result: Faster, more accurate bookings with fewer manual errors.

Real-time shipment tracking and updates

Sprout provides real-time shipment tracking and proactive notifications, keeping customers updated on status, delivery estimates, and delays instantly.

  • Real-time status updates
  • Delivery time estimates
  • Delay alerts triggered

Result: Higher customer trust and reduced tracking-related inquiries.

Turn service into trust and growth.

Sprout ensures seamless delivery communication with instant confirmations, quick issue resolution, and automated feedback collection for service improvements.

  • Delivery confirmations sent
  • Issue alerts escalated
  • Feedback collected instantly

Result: Stronger customer loyalty and improved delivery satisfaction rates.

Key Use Cases
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What If Every Order Was Captured — Even in Remote Areas?

A FMCG distributor found that remote merchants were ignored by distributors, causing disputes and lost sales. Sprout enabled WhatsApp ordering, with orders auto-captured and tracked in dashboards. And the outcome? 200+ underserved merchants gained fair access, disputes dropped, and supply chain transparency improved.

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The Numbers Speak for Themselves

That’s what makes Sprout an Enterprise AI Agent, not just another chatbot.

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Scale with Sanity

Sprout’s umbrella structure keeps multi-brand enterprises organized with parent accounts, branches, and departments. Clear roles, no spreadsheets, no mess..

From Idea to Action

With our no-code drag & drop menu designer, you can create, customize, and optimize the entire conversation journey yourself—fast, simple, and without any technical skills.

Works Everywhere

WhatsApp, Instagram, Messenger, SMS, and web all connect seamlessly to your ERP, CRM, and HRM. One AI agent across every customer-facing channel..

Humans + AI, not Humans vs AI

Sprout handles the routine with ease. But the moment empathy matters? A real agent takes over, seamlessly. No dead ends.

Enterprise DNA

100% personalized to your brand. SLA-backed reliability, compliance-ready, and secure by design. Built for industries where trust matters most.

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Pioneers Trust Us, Innovators Join Us

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FAQ

No. Sprout is an Enterprise AI Agent, a virtual AI agent that doesn’t stop at conversation. It connects with your CRM, ERP, HRM and your internal systems to update records, process requests, and deliver outcomes.

  • Starter: Ideal for individuals and small businesses getting started with AI chat. Comes with website chat, manual and menu designer features, 900 AI credits, 15,000 replies, and 2 live agent seats.
  • Pro: Perfect for growing teams that need more power. Includes AI-powered menu features, 1,500 AI credits, 25,000 replies, 5 live agent seats, and voice bot support, alongside automation for all channels.
  • Enterprise: Tailored for large organizations. Fully customizable with unlimited AI agents, flexible reply and credit limits, advanced integrations, premium support across all channels.

No. Sprout includes a low-code design flow so your teams can build and adjust processes without IT support.

Agents are users inside Sprout, they can be either human agents or AI-powered virtual agents. A human agent manages chats, inquiries, or dashboards, while an AI Agent automates conversations and workflows.

When creating an agent, you decide which enterprises they can access and which actions (dashboard, contacts, conversations, etc.) they’re allowed to perform. This makes Sprout an enterprise AI agent with fine-grained control.

Sprout supports three AI-powered virtual agents: manual agents (configured with prompts and details), website scraping agents (auto-extract info from your site), and knowledge-based agents (trained on your documents). There’s also a menu-based persona, built with the Menu Designer, for rule-based flows.

It’s a no-code tool where you drag and drop to create menu-driven flows. These can run on their own or be combined with AI flows for hybrid, agentic AI experiences.

Conversations come from AI-powered chats, where users can ask freely. Inquiries are tied to static or menu-based flows, behaving more like tickets in a CRM.

Yes, with our dedicated WA Campaign Manager, you can connect your WhatsApp Business number, use Meta-approved templates, upload contacts, and launch promotions or updates at scale. And when customers reply, your AI Agent engages instantly, with a live agent ready to step in whenever needed.

You get full access free for 14 days. After that, your plan will automatically continue, and you’ll be charged according to the plan you selected. Cancel anytime before the trial ends to avoid charges.

Just watch the quick tutorial, follow the steps, and set up your first AI Agent yourself. No coding needed — you’ll be ready to go live in minutes. Need help? Our team guides you through onboarding so you’re up and running fast.

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Can’t Find Exactly What You’re Looking For?

No worries! We specialize in tailoring solutions to fit your unique needs. Whether it’s a custom feature or a specific approach, — Sprout adapts to fit your business.

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