From CRM to Live Agent App: Why Enterprises Are Standardizing on Sprout’s AI Agent

In an age where instant engagement defines customer loyalty, traditional CRMs and disconnected support channels no longer make the cut. Enterprises are seeking unified, always-on, intelligent systems that don’t just collect data but actively drive personalized, real-time interactions. Enter Sprout’s Enterprise AI Agent, a next-gen, omnichannel solution that is reshaping how businesses deliver service, automate workflows, and scale human-like conversations across industries.